Provider network
Tertiary and private inpatient facilities that admit on our written authority and invoice us rather than the patient.
The network
The people a case actually passes through.
Three groups, one chain. No hospital, insurer or partner is named here — who we work with is their information to publish, not ours.
Insurer partners
International travel insurers and assistance companies holding a credit arrangement with the desk.
Support partners
Air ambulance, sea and road transfer, resort and guesthouse medical desks, embassies and consular contacts.
Who we work with
Partners on every side of a case.
One desk between the people who insure a traveller, the places that host them and the hospitals that treat them.
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Hospitals & clinics
Admitting providers in Malé and across the atolls.
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Health insurance companies
Travel and health insurers whose members holiday here.
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Assistance companies
The assistance desks that call us when a member falls ill.
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Resorts & guesthouses
Where the guest is when the call comes in.
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Corporates
Employers with staff and visitors in the Maldives.
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Embassies & missions
Consular teams looking after nationals abroad.
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Liveaboards
Dive and cruise vessels far from the nearest hospital.
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Airlines & aviation concierge
Crew, passengers and the concierge desks that look after them.
What it involves, from either end.
Admit on our authority. Invoice us.
- Admitting eligible guests without a deposit
- Issuing a proforma before discharge
- Itemised final invoices with the discharge summary
- A written guarantee before you invoice
- A local counterparty on agreed terms
- Settlement inside a fixed window, reconciled
One arrangement instead of twenty.
- Cashless admission across the network
- Documentation before you are asked to guarantee
- Itemised claims, scrutinised against your terms
- A credit period we can plan the provider side around
- A named contact for authorisation out of hours
- Your policy wording, so we apply it and not a guess
Reach
Where a case can start.
Guests are spread across the atolls. Inpatient capacity is not. Most of what the desk does is closing that distance before it becomes a clinical problem.
Greater MaléWhere inpatient capacity is concentrated, and where most admissions happen.
Resort islandsNotification from the resort medical desk, transfer arranged from there.
Guesthouse islandsThe same route, usually with a longer transfer leg.
LiveaboardsNotification via the operator or the insurer’s assistance line.
Domestic transferSea and air, coordinated with the receiving facility before departure.
RepatriationHandled with the insurer’s own provider, with our file attached.
Join the network
One arrangement. Every atoll.
Whether you admit patients or pay for them, it starts with the same conversation.