Inquire
Contact

Notify a case, or open an arrangement.

Three routes in. If someone needs a bed right now, use the first one.

24/7 case desk

A guest needs care now. Call, any hour.

+960 330 0100
Claims

Documents, invoices and anything on an open file.

claims@healthcaresolutions.mv
Partnerships

Opening an arrangement, or joining the provider network.

partners@healthcaresolutions.mv
Written enquiry

Tell us what you need.

The form opens your own email client with a structured message and a reference number, so you keep a copy of exactly what was sent.

Useful to have ready
  • Patient name, nationality and date of birth
  • Insurer, policy number and validity
  • Where the guest is now, and what is wrong
  • Whether a transfer has already been arranged
Office

Malé, Maldives
Case desk staffed 24 hours, every day of the year.

Send an enquiry

Four short fields about you, two about the enquiry. We reply within one working day; live cases go straight to the desk.

About you
Please tell us who you are.
Please add your organisation.
A valid email address, please.
Your enquiry
Please choose one.
Please choose one.
A short message, please.

No medical records through this form — once a file is open we give you a secure route for clinical documents.

Your email is opening.

Keep the reference below — quote it in any follow-up and we can find the file instantly.

HCS-0000-0000

Email did not open? Send the same message on WhatsApp instead.

Before you write

Four things people ask first.

The 24/7 line. Call it, and give the guest’s location, the insurer and the policy number if you have them. Everything else can follow.

Yes. We can run a single case on a one-off basis while a standing arrangement is drafted in parallel.

Not to open one. We need identity, policy and location first. Clinical documents follow through a secure route once the case is live.

A call, terms drafted against your wording, and signature. Usually a few weeks, and only once.

Before you need us

The best time to open an arrangement is now.

Not at 3am, with a guest at the admissions counter and nobody sure who is paying.